A hidden leak rarely announces itself. In Christchurch it might show up as an excess water charge on your rates, a damp smell in a bungalow's subfloor, a warm strip across a concrete floor, or a patch of lawn that stays green in a dry nor'west summer. By the time water is visible inside, it has usually been running for a while.
Cheeky's Plumbers finds leaks on the supply pipe from your boundary into the house, inside walls and floors, and on hot and cold lines under slabs. We work across the city, Selwyn and Waimakariri, confirm the leak before anything is opened up, and repair it on the same visit where we can.
Pricing: quotes are free, and every job gets a fixed price before we start, so there are no surprises on the invoice.

Leak Detection Jobs We Handle Across Christchurch
- Water leak detection
- Hidden leak under a slab or floor
- Excess water charge investigation
- Leak under the house
- Thermal camera leak finding
- Pressure testing pipes
Signs you have a hidden leak
Most leaks leave clues long before a puddle appears. Call us if you notice any of these: If water is pouring out somewhere you can see, skip the search and book burst pipe repairs straight away.
- A rates invoice with an excess water charge you were not expecting
- The meter dial still turning with every tap and appliance off
- Musty smells, mould or swollen skirting boards
- A warm patch on a tiled or concrete floor, which points to a hot water line
- Wet ground or a sunken spot between the boundary and the house
- The hot water cylinder reheating when nobody has used any water
How we find leaks without guesswork
The meter comes first. With everything turned off we watch for movement, then isolate sections of the plumbing to tell whether the loss is on the hot or cold side, inside the house or on the pipe outside. That step alone usually rules out most of the property.
Then the equipment comes out. Acoustic ground microphones pick up the hiss of water escaping under pressure through concrete, timber or soil. Thermal imaging shows the temperature trail a leak leaves through walls and floors. Pressure testing a single line confirms which pipe is losing water. Outside, we trace the pipe route before we listen, so the search covers the right ground. Once the leak is pinned down, the aim is one small access point rather than a lifted floor.
How It Works
Christchurch excess water charges and leak remissions
Most Christchurch households do not pay for every litre. Christchurch City Council charges an excess water targeted rate only on use above a daily allowance, which a single household normally stays well under. A hidden leak is one of the quickest ways to go over it, because it runs day and night.
The council offers a remission of the excess water charge for a leak, on proof that it was repaired promptly. It does not publish a fixed number of days, so the safest course is to book the repair as soon as you suspect a problem. After we find and fix the leak you get an itemised invoice showing where it was and what we replaced, which is the proof the council looks for.
Selwyn is different. Selwyn District Council meters almost every household on its supplies and charges per cubic metre, so a leak in Rolleston or Lincoln costs money from the first day. If you want early warning next time, we can fit leak sensors with an automatic shut-off valve.
Your pipe or the council's?
In Christchurch the point of supply is the property boundary, not the toby box. The council owns the service pipe from the main to the boundary, and it also owns the connection box and the meter, even when the box sits on your land. Everything from the boundary into the house is your supply pipe, and a leak on it is yours to fix with a registered plumber.
If our testing points to the council side, we tell you, and you report it to the council, which checks and confirms whose it is. Where several units share one supply pipe, each owner looks after the branch to their own unit and the owners share the common pipe, so a leak there may need neighbours to agree on the repair. Your Record of Title shows pipe easements, and it is worth checking before a long run is dug up.
What we usually find in Christchurch homes
Housing shapes the hunt. Older bungalows in suburbs like St Albans, Spreydon and Linwood often have galvanised or copper pipe under a suspended timber floor, where a look from the subfloor can confirm a leak quickly. When those lines keep failing, repiping is the lasting fix. Homes repaired or rebuilt after the 2010 and 2011 earthquakes may have newer pipe that was joined to older pipe, and those joins are worth checking.
Frost is the other local cause. Christchurch gets around 80 ground frost days a year, and Master Plumbers warns that freezing can split pipes, fittings and cylinders. A split pipe in a garage wall, roof space or under the floor can leak slowly for weeks after a cold snap. Newer slab-on-ground homes in Halswell, Wigram and Rolleston hide pipes in concrete and walls, which is where acoustic gear earns its keep. Long supply pipes on bigger sections can lose a lot of water through one failed joiner on the water main.
What affects the cost
Most homes are straightforward, but the price moves with:
- Whether the leak is inside the house or on a long buried supply pipe
- Floor type: suspended timber is quicker to search than a concrete slab
- How many separate lines need isolating and pressure testing
- Whether you want the repair done on the same visit
- Shared supply pipes, flats and commercial sites with sub-meters
Why Choose Cheeky's Plumbers for Leak Detection
Meter test before any gear
We isolate the plumbing in sections first, so we know whether to look on the hot or cold side, inside or out, before the equipment comes out.
Acoustic and thermal equipment
Ground microphones, thermal imaging and line pressure tests let us pinpoint the leak and keep the opening small.
Paperwork for your remission
You get an itemised invoice and a short report showing where the leak was and what we fixed, ready to send to the council.
Sensors and shut-off on request
Leak sensors and an automatic shut-off valve give you warning next time, which suits holiday homes and rentals.
Leak Detection FAQs
How do I check for a leak myself?
Turn off every tap and water-using appliance, note the meter reading, and check it again an hour later without using any water. If the reading has moved, water is going somewhere.
Will you have to cut holes in my walls?
Only once we know where the leak is. The whole point of detection is one small access point instead of opening up walls or floors.
Can I get my excess water charge reduced after a leak?
Christchurch City Council offers a remission for a leak on proof it was repaired promptly. Our itemised invoice and leak report are the proof, so book the repair as soon as you suspect a leak.
Is the leak my responsibility or the council's?
In Christchurch the point of supply is the boundary. The pipe from the boundary into the house is yours. The service pipe on public land, the toby box and the meter belong to the council.
Can a frost cause a leak I cannot see?
Yes. Freezing can split pipes and fittings in garages, roof spaces and under floors, and the split may only leak once the pipe thaws. Lagging exposed pipes before winter helps prevent it.
How long does leak detection take?
Most homes take one to two hours. Long buried pipes, concrete slabs and properties with several separate lines can take longer.
Leak Detection Near You
Find your suburb for local leak detection information, response times and nearby areas.
Leak Detection East and Coastal Christchurch
Leak Detection Guides
- Christchurch Excess Water Charge: Find the Leak Before the Bill Does
- Toby, Meter and Boundary: Who Fixes Which Water Pipe in Christchurch?
Related Services
Emergency Plumber
Water through the ceiling at 2am does not wait for business hours, and neither do we.
View serviceBurst Pipes
Burst pipes cause more water damage in Christchurch homes than almost anything else, from frozen pipes on a hard frost to older bungalows with galvanised steel or early polybutylene pipe.
View serviceRepiping
Old galvanised steel and grey polybutylene pipes fail with age.
View serviceLow Water Pressure
Weak showers and slow-filling baths are usually caused by a failing pressure valve, a partly closed toby, scaled-up pipes or a hidden leak.
View serviceBlocked Drains
Blocked sinks, showers, toilets and gully traps cleared fast.
View serviceHot Water Cylinders
Hot water cylinder replacement across Christchurch.
View serviceSee all plumbing services or every service we offer.
Sources and further reading
- Christchurch City Council: Water supply ownership and responsibility
- Christchurch City Council Newsline: Excess water, your questions answered
- Christchurch City Council Newsline: Excess water charge remission applications
- Selwyn District Council: Your water charges
- Master Plumbers: Avoid frozen pipes this winter
- Wikipedia: Christchurch (climate)
